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What You Agree To When You Use ojol7

These terms set out how your account works, what we expect from you, and what you can expect from us — covering deposits via DANA, OVO, GoPay, withdrawal handling, and account access where local law permits. Read them before you open your account.

Applies to all account activityCovers DANA, OVO, GoPay paymentsJurisdiction-dependent accessUpdated terms notified via accountContact us if anything is unclear
ojol7 What You Agree To When You Use ojol7
TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat widget from any page inside your account. Our support team can clarify specific clauses, account restrictions, or payment-related term queries directly.
Email Support Send detailed term-related questions to our support email. Include your account ID and the specific clause you need help with so we can respond clearly.
Account Help Centre Your account dashboard includes a help section with answers to common term queries — covering DANA, OVO, and GoPay payment rules, withdrawal conditions, and account limits.
HOW WE OPERATE

What These Terms Mean in Practice

Account Security Your account is protected by OTP verification on login and sensitive actions. We do not share your credentials with third parties. You are responsible for keeping your PIN and password private.
Data Handling We collect only the data needed to operate your account — identity verification, transaction records, and wallet details for DANA, OVO, and GoPay. Data is stored according to applicable local regulation.
Retention and Closure Account and transaction records are retained for the period required by applicable law. If you close your account, we retain only what we are legally required to keep and delete the rest on schedule.
Requesting Changes To update your registered wallet, request a data correction, or ask for account closure, contact support via live chat or email with your account ID and the specific change you need made.

Common Questions About These Terms

Yes. All wallet transactions — including DANA top-ups, OVO transfers, and GoPay withdrawals — are covered under these terms. Payment-specific conditions are shown in your account dashboard.

We notify you through your registered account before any changes take effect. Check your account inbox regularly, especially if you have not logged in for some time.

In most cases, yes. If we need to restrict access during a review, we will tell you why and for how long. Contact support via live chat for the fastest response on active disputes.

We retain only what applicable law requires us to keep. Everything else is deleted on schedule. Submit a closure request through support with your account ID to start the process.

Yes. Withdrawals via GoPay or OVO require identity verification to be complete before processing. The exact steps and any applicable conditions are shown in the withdrawal section of your account.

Access depends on local law and is available where local law permits. Whether you are in Jakarta, Surabaya, or elsewhere in Indonesia, the same account terms apply to all eligible regions.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.