What We Collect and Why We Use It
When you open an account with ojol7, we collect the details you provide at registration — name, email address, phone number, and date of birth. When you make a deposit or withdrawal using DANA, OVO or GoPay, we record the transaction reference, wallet identifier and amount
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to verify your account activity and process your request. We do not store your full wallet PIN or payment credentials; those stay inside your own wallet app. We also collect device and session data — such as IP address, browser type and pages visited — to
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keep your account secure and detect unusual access patterns. This technical data is not sold to third parties. Where we work with payment processors to handle DANA, OVO and GoPay transactions, those processors operate under their own data agreements and we share only the minimum information
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needed to complete your transaction. Data we hold is retained for as long as your account is active and for any period required by applicable law in Indonesia or the jurisdiction where access is permitted. You can request a copy of the data we hold about
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you at any time by contacting our support team. If you believe any data is incorrect, you have the right to ask us to correct or remove it, subject to legal retention obligations.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.